SWATI PORWAL
About

Product manager who ships platforms — and side projects for fun.

Equally at home in a PRD and in the codebase. At work: enterprise SaaS and consumer apps. Off the clock: solo AI products from idea to deploy.

I'm a Senior Product Manager at Kazam EV Tech, where I own end-to-end delivery for 3 core products — the enterprise web platform, the B2B2C customer app, and internal tooling — the full ecosystem connecting an EV charging network, its enterprise operators, and the drivers who use it every day.

That means I work both sides of the market. On the B2B SaaS side, I led an architectural overhaul for 10+ enterprise clients across a network of 50+ operators in EMEA and SEA — billing integrity, a configurable tariff rules engine, and SAP API integrations — including a real-time billing-integrity auditor that cut dispute resolution from hours to near-zero and protected revenue lost to charger data anomalies. On the B2C side, I led a ground-up revamp of the consumer charging app powering 45–50 white-label deployments across EMEA and SEA — redesigning every major flow, introducing auto-charge and upfront cost estimates, and building a configurable core that cut UX support tickets by 20%+ and load time on key interactions from ~0.5s to milliseconds. The platform serves 50,000+ MAUs across all client apps.

Before Kazam, I was a Strategy Advisor and Management Trainee at HSBC, interned at GSK, and spent my early career at Tata Consultancy Services as a Deal Accelerator & RPA Engineer on Cisco's CX pre-sales team — contributing to a USD 2M+ deal and building an RPA automation tool that scaled to a 30-person team. The unglamorous plumbing that taught me how commercial systems actually work.

I have a B.E. in Computer Science, an MBA from IIM Kozhikode, and I'm SAFe® POPM and AWS Cloud Practitioner certified. Most of what I build for myself — like Soul Journal and Fridge Chef — I build solo, end to end, because staying close to the craft makes me a sharper PM.

Outside work, you'll usually find me on my PS5, rereading Mistborn or Lord of the Rings, headphones on, tea in hand — or prototyping another AI idea because I couldn't stop thinking about it. The same curiosity that drives enterprise platform work is what gets me shipping side projects on weekends.

Experience
2024–
Kazam EV TechProduct Manager → Senior PM
2023
HSBCManagement Trainee
2022
GSKSummer Intern
2018–20
Tata Consultancy ServicesDeal Accelerator & RPA Engineer · Cisco CX
Education & Certs
2023
MBA, General ManagementIIM Kozhikode
2018
B.E. (Hons), CSEShri Vaishnav Institute of Technology, RGPV
Cert
SAFe® POPMProduct Owner / Product Manager
Cert
AWS Cloud PractitionerAmazon Web Services
Honors
★ TMP Hackathon Winner — India-wide, HSBC 2023.
★ HerHack Global Top 9 Finalist — out of 72 teams, HSBC × Google 2023.
Competencies

What I bring to a room.

Where enterprise PM experience, an engineering background, and hands-on building overlap.

Product
B2B SaaS B2B2C Mobile Platform Strategy Roadmap & Discovery PRD Writing Feature Monetization Rules Engines Billing & Transactions API & Integrations
Ways of working
SAFe® POPM Agile / Scrum Jira A/B Testing User Research Data-driven Decisions Stakeholder Mgmt Cross-functional Leadership
Technical
SQL Gen AI / LLMs SAP API Integrations OCPI / OCPP AWS MongoDB Postman RPA Figma
Right now

What I'm focused on.

At work

Leading platform strategy at Kazam — billing integrity, API contracts, the roaming platform, and the consumer charging app across multiple markets.

For myself

Shipping small AI-native products solo — Soul Journal and Fridge Chef, with more in build — design to deploy.

Off the clock

PS5 co-op runs, a Sanderson reread, playlists on loop — and whatever AI side project I'm obsessing over this month.

Looking ahead

Choosing what's next — platforms, consumer products, and AI-native tools where the problem is worth the build.